Culture/Engagement Survey Overview

Welcome! Thank you for taking the time to investigate the Business Improvement LLC Culture and Engagement Survey! The purpose of the survey is to give your company valuable feedback about how its employees think/feel about their jobs, their managers, and overall company cultural health. I hope you’ll get clarity on how the survey works and become comfortable enough that you’re willing to sign up and have your team participate. If you have additional questions after you review the information here, please send them to me via email at ddiamond@bizimprovement.com and I’ll make sure to get you the answers that you need.

Overview of the Culture and Engagement Survey by Business Improvement.

Quick Overview:

To give you the most important details first, here’s a bullet point summary of the most important details:

  • There is no cost to do the survey.

  • The survey is completely anonymous - no individual answers are ever shared.

  • You invite your team members directly - we send you a link to the survey to send to your team.

  • The survey asks your team the following:

    • To agree or disagree with about 50 statements about their jobs, their manager, and the company culture. Each question has an optional comment section.

    • 5 optional open-ended questions.

  • The survey takes people about 15 minutes to complete.

  • Your team’s answers are summarized and crafted into a comprehensive report that’s sent to the CEO.

  • To give you a broader context, your team’s data will be compared to other companies of your size and to all the companies that have taken the survey over the last several years. This gives you get a sense of how your team assesses their jobs, their managers, and the company culture compared to other companies.

Why I host this Survey

I have a core belief that great companies have strong relationships with their clients, employees, and shareholders, simultaneously. I’m passionate about helping companies become great no matter their size. This culture and engagement survey allows teams of all sizes to measure their relationship with their staff. Further, I believe that for people-centric businesses (where interactions and relationships between your staff and your clients are essential), your client satisfaction will be proportional to your staff engagement. Therefore, employee engagement and company culture become critical to business success, and a great place to start if you are trying to improve your relationships with either your clients or staff.

How it helps

After taking this survey, the reports are designed to help your team engage in healthy discussions to generate ideas you can put into action. Culture and engagement are squishy – hard to measure and quantify. However, focused attention on making culture and engagement better with real collaboration between leaders and staff does make real and often lasting improvement possible. My hope is that this survey becomes a catalyst for growth and improvement in the companies that participate.

The Summary Report compares your company to all the companies who have participated in the survey over the last several years. The columns show the following information:

FAQ

How does the Survey work?

After your company signs up, your Survey Administrator gets a link unique to your company. You send the link to all of your staff members and leaders (CEO included!). If you choose, you can also send the link to key contractors who operate like staff people. We send you weekly updates with how many people have participated so you can send reminders to your staff until everyone has answered.

What is the Format of the Survey?

The survey asks each participant to indicate whether they agree or disagree with about 50 statements about their jobs, their manager, and the company. They can choose between Strong, Moderate or Slight agreement or disagreement for each statement. They are also able to provide an optional comment on each statement to explain their answers or make a suggestion. There are also a few open-ended questions at the end of the survey to allow people to provide free-form comments/ideas/suggestions. The survey takes people 15 minutes to complete.

Can I See the Survey Before I Commit?

To see the statements for the survey, click the link below:

Is the Survey anonymous?

Yes - the survey is completely anonymous. Everyone at your company will use the same link so there's no way to identify anyone's specific answers. Further, no individual answers will ever be shared - all answers are summarized to make it impossible to see any one person's answers.

How will I know if everyone’s taken the survey?

While the survey is open, you will get an email every week stating how many people have completed the survey for your team. You can then keep your team updated and keep encouraging them to participate if they haven’t already.

We suggest that you ask participants to take the survey at their earliest convenience - teams who get to it early usually have high or 100% participation which is needed to get a full picture of the opinions of your team members.

What are the advantages of having Business Improvement LLC conduct this survey?

Having a 3rd party company though can help in several ways:

  • Often staff trust that their answers will truly be anonymous if the survey is administered by a 3rd party.

  • By opening this survey up to many companies, we can offer comparisons between your company’s results and the results of other companies of about your size.

  • Because we’ve been doing this survey for years, we can share with you where you excel and where you need work based on how other companies have answered the same questions.

What do the results look like?

We send you three reports when the survey closes. Examples of each are linked below:

What is the cost of the Survey?

It’s free! Really. We mean it.

Is there a reason I shouldn’t take the Survey?

We recommend this survey to most teams, however, there are two scenarios taking this survey might not be for you
1. If you've recently completed another culture survey (within the last 3 months). We don't want you to over-survey your team.
2. If your company is not in a place to take action on the survey results. If you can't make improvements based on your teams' opinions, it's better not to ask. 

How do I sign up for the Survey?

Click the button below to sign up for the Survey. Answer a few quick questions about your company, it takes less than 5 minutes to complete. We will send you your unique survey link the following Monday.